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Terms and conditions

1. Introduction

These Terms and Conditions govern access to and use of the Sala Casino website, platform, and related services. By registering an account or using any part of the platform, you confirm that you have read, understood, and agreed to these terms. Please review this document carefully before participating in any activities.

2. Eligibility

Users must be at least 18 years old or meet the higher legal age requirement applicable in their jurisdiction. Players are responsible for ensuring that online gambling is legally permitted where they reside. Access to the platform must not be used in violation of applicable laws or regulations.

3. Account Registration

To access account-based services, users must complete the registration process and provide accurate, complete, and up-to-date information. Each individual may register and maintain only one account. Creating multiple accounts, providing misleading information, or registering on behalf of another person is prohibited.

4. Account Security

Users are responsible for maintaining the confidentiality of their login credentials and protecting their accounts from unauthorised access. Account holders should use secure passwords and notify customer support if they suspect suspicious activity. Actions performed through a registered account may be attributed to its owner.

5. Deposits and Payments

Deposits must be made through payment methods accepted by Sala Casino. Users must ensure that the selected payment method belongs to them and that all transaction details are correct. Deposits may be subject to payment provider procedures and account verification requirements. Any financial activity must comply with the platform's payment rules.

6. Withdrawals

Withdrawal requests must be submitted through the available payment options and in accordance with the platform's procedures. Users may need to complete identity verification before a payout can be processed. Withdrawals are generally returned to payment methods held in the registered account holder's name. Players are responsible for providing accurate payment details.

7. Bonuses and Promotions

All bonuses, free spins, and promotional offers are governed by their individual terms and conditions. These may include eligibility criteria, wagering requirements, expiry dates, and restrictions on use. Players should review the relevant promotional rules before claiming an offer. Sala Casino reserves the right to investigate suspected bonus abuse and take appropriate action where promotional conditions have been violated.

8. Fair Play and Prohibited Activities

Users must engage with the platform honestly and fairly. Fraud, collusion, manipulation of games, exploitation of technical errors, unauthorised automated activity, and attempts to gain an unfair advantage are strictly prohibited. Any activity that compromises platform integrity or disrupts services may lead to account restrictions, suspension, or closure.

9. Responsible Gambling

Sala Casino encourages players to approach gambling as entertainment and remain mindful of the risks involved. Users should make informed decisions and maintain control over their gaming activity. Available responsible gambling tools can help players manage their participation. Anyone experiencing gambling-related difficulties is encouraged to seek professional support.

10. Privacy and Data Protection

Personal information is handled in accordance with the Sala Casino Privacy Policy and applicable data protection requirements. Information may be processed to manage accounts, verify identities, handle transactions, provide customer support, and maintain platform security. Users are encouraged to review the Privacy Policy to understand how their personal data is collected, used, and protected.

11. Limitation of Liability

Sala Casino strives to provide reliable access to its services but does not guarantee uninterrupted or error-free operation. To the extent permitted by applicable law, the platform is not responsible for losses arising from technical failures, connectivity problems, unauthorised access resulting from user negligence, or circumstances beyond its reasonable control. Nothing in these terms excludes liability where such exclusion is prohibited by law.

12. Amendments and Governing Law

Sala Casino may revise these Terms and Conditions to reflect changes in its services, business operations, or applicable legal requirements. Updated versions will be published on the website and take effect upon publication or as otherwise stated. Continued use of the platform following an update constitutes acceptance of the revised terms. These conditions are subject to the laws and regulations applicable to the platform's operations.